CentralSquare One™
Hero Grade Intelligence. Every Call.
The unified public safety platform, connecting every moment of an incident, from first call to final report.
Built on 30 years of public safety technology
CentralSquare One™ is what's next.
8,000+
agencies on CentralSquare
10
seconds to full incident intelligence
Zero
system switching
One Connected Journey
Centerline AI™ and FirstTwo™ are built directly into CentralSquare One – no add-ons, no separate logins. One platform, one workflow.
The Problem
The mission is unified. The software isn’t.
A single incident touches dispatch, records, jail, and analytics — but every one of those lives in a different system, with a different login and a different version of the story. The work of stitching them together falls on an agency with limited time to spare.
The Solution
From Call to Close
CentralSquare One™ replaces fragmented workflows and manual data lookup with one platform that closes the gap between your platforms. Officers arrive informed, and dispatchers coordinate instead of relay information, for safer response and safer outcomes.
What it unlocks
→ Officers arrive informed, every call
→ Dispatchers coordinate instead of relay
→ Intelligence delivered in seconds, not minutes
One Platform. One Workflow. One Data Foundation.
Built directly into CentralSquare's best-in-class Public Safety suites.
CentralSquare One™ is the only unified public safety platform that connects every moment of an incident — from the first 911 call to the final report. It connects NG911, CAD, RMS, JMS, Centerline AI™, and FirstTwo™ into one continuous experience — so intelligence doesn’t live in a building or wait to be requested.
It reaches every dispatcher, every officer, and every investigator automatically from the first call until the case is closed.
Trusted Features
CentralSquare One™ eliminates the gaps, delays, and fragmentation across every tool, every role, and every phase of the incident lifecycle – so intelligence is delivered in under 30 seconds, instead of 3-8 minutes and manually.
Pre-Dispatch Intelligence
Instant address-level context appears in CAD before the call is confirmed. Prior incidents, risk flags, and household patterns surface automatically — no manual lookup, no 60-day cap. Dispatchers start informed.
Automated Intelligence
The moment a call is confirmed, Centerline AI™ and FirstTwo™ activate automatically. Known offenders, warrants, household context, and neighborhood intelligence populate, so parallel queries across all connected systems surface in under 30 seconds.
Know Who’s On the Other Side of the Door
Safer, more confident responses in the field, with full incident intelligence, ranked risk profiles, and geospatial intel maps on every device – so every officer sees the same picture, simultaneously.
Agentic Intelligence & Reporting
Get hours of analysis in seconds, with Centerline AI™ and FirstTwo™ built into CentralSquare One™, allowing for natural language queries, pattern discovery, structured event data, and more.
Hear it from the Field
Built By the Agencies Who Shaped It
Situational Awareness in Real Time
Luke Plesa – Assistant Chief of Police, Sunny Isles Beach Police Department
One Platform for Drones, LPRs, and Your Whole Team
Jennifer Qvist – Police Specialist, Allen, Texas
Proven Benefits
Public Safety Unified
CentralSquare One™ doesn’t replace the engines that power public safety — it unifies them. Available with existing CentralSquare® Public Safety suites.
Faster Dispatch Decisions
Surface years of address history, risk patterns, and prior incidents automatically before the call is confirmed, so dispatchers start informed and stay in control.
Safer Officer Responses
Weapons history, warrants, and cautions pushed to every officer’s device before arrival. No radio requests. No blind arrivals.
Investigations in Minutes, Not Days
Discover patterns, link cases, and connect suspects automatically. What took days now takes minutes.
Reporting Without Re-Entry
AI-generated narratives from event data officers already captured. Less overtime. Higher data quality. More time protecting your community.
Intelligence Built into What You Have
Grows smarter with every incident. The platform improves the longer you’re on it and is built into your existing infrastructure.
What Agencies are Saying
“Bringing CAD and RMS data into an actionable single screen for patrol changes our day-to-day operations. With information we can be prepared and provide better outcomes for our community.”
– Lieutenant Chad Sell, Livingston County Sheriff’s Office, MI
“CentralSquare One delivers a unified platform for the full lifecycle of a critical call — AI-simplified dispatch updates for immediate response and detailed, accessible information for sustained tactical operations. It’s the kind of tool that meets the real-time demands of public safety.”
– Captain Brian Black, Great Falls Police Department, MT
“With the release of CentralSquare One, we will finally be able to have immediate access to case solving information all under one platform. No toggling between different data sources of information like LPR, GIS, or department records.”
– Detective Jacob Svoboda, Madison County Sheriff’s Office, IL
“When software highlights relationships that might otherwise be missed, investigators spend less time manually sorting data. This usually means new leads appear sooner, which can shorten the time to actionable steps.”
– Detective Sergeant Jacob T. Tri, Cascade County Sheriff’s Office, MT
Impact for Every Role
Each person at your agency plays a pivotal role in serving and protecting your community. Invest in a platform that helps everyone be a hero.
Enable faster call handling with less cognitive load, fewer radio interruptions, and complete records, so your dispatchers can now act as strategic coordinators
Access critical context before arrival, with ranked risk profiles and critical flags surfaced, so you can spend less time on reporting and more time on patrol.
Instantly discover patterns within seconds. Access intelligence records and easily search through them, with key context and flags.
Access one integrated AI platform for data and measurable operational impact, including response time, officer safety, and overtime – investing in tools that make your workers want to stay at your agency.
“With the release of CentralSquare One, we will finally be able to have immediate access to case solving information all under one platform. No toggling between different data sources of information like LPR, GIS, or department records. All of this leads to a more informed and efficient response to every call for service.”
Detective Jacob Svoboda
Madison County Sheriff's Office, IL
Resources
Ready to Dive Deeper?
Review our CentralSquare One™ resources to see the platform in action.
FAQs
No. CentralSquare One is designed to work alongside your existing public safety systems—not replace them. It unifies intelligence from CAD, RMS, Mobile, Centerline AI, FirstTwo, and other supported data sources into a single experience, reducing the need to switch between multiple applications.
No. CentralSquare One is designed to support the entire public safety ecosystem, including law enforcement, fire, EMS, dispatch, corrections, animal control, and other public safety agencies and professionals.
Over time, the vision for CentralSquare One extends beyond public safety to connect intelligence across the broader public sector, bringing the same unified experience to additional users and workflows as the platform evolves.
Yes. Real-time intelligence has traditionally required dedicated analysts or real-time crime centers, making it difficult for smaller agencies to access the same capabilities.
CentralSquare One is designed to make that intelligence available to agencies of all sizes, helping departments improve situational awareness without requiring additional staffing or specialized resources.
CentralSquare One is currently available with ONESolution and is designed to expand across CentralSquare’s public safety portfolio. Support for Pro and Enterprise is planned later this year, with additional CentralSquare solutions to follow.
Centerline AI and FirstTwo are included as part of the CentralSquare One platform—not separate products customers must purchase independently. Support for additional CentralSquare products and selected third-party integrations will continue to expand over time.
No. CentralSquare One is designed to support agencies at different stages of their technology journey. Some agencies currently participating in the Design Partner Program do not use CentralSquare CAD or RMS and are still able to leverage Centerline AI and FirstTwo capabilities through the platform.
No. Centerline AI and FirstTwo are included as part of the CentralSquare One platform. Existing customers should contact their CentralSquare representative to discuss upgrade options and applicable pricing.
Get Started Now
Intelligence In Every Patrol Car
CentralSquare One™ delivers full incident context to every dispatcher, officer, and investigator – automatically, every call. Let's show you how it works.
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