Vertex™ NG911 Call Handling

Next Generation of Emergency Response

Taking 911 beyond the call with a leading-edge communications platform.

A Proven Next Generation 911 Call-Handling Solution

Screengrab of our Vertex NG911 Call Handling solution overview video.

CentralSquare Vertex NG911 Call Handling provides all the tools you need to control your center and prioritize resources to better serve your community. With 35 years of proven experience, CentralSquare has developed the industry’s best turnkey, comprehensive NENA i3-compliance solution that is NG911 ready, featuring text-to-911, streaming video, automated translation, audio transcription and more.

All You Need for NG911 Call Handling

An image of an open two-lane road, winding through a dessert climate. There are mountains in the distance.

Morgan County 911, AL Improves Call Handling Efficiency

Watch now to see how Morgan County 911, AL significantly improved call handling efficiency and support for their emergency services

A photo of a dispatcher's desktop setup at Hamilton County Emergency Communications District. Two of the four screens are displaying CentralSquare's Vertex NG911 Call Handing Solution.

Using Advanced CAD and 911 Features in Hamilton County, TN

Learn to see how Hamilton County, TN uses CAD and 911 features to reduce response times, improve coordination, and save lives in emergency situations.

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CentralSquare's Vertex NG911 Call Handling software displayed on a desktop computer.

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