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Vertex™ NG911 Call Handling
Next Generation of 911 Response
A powerful, connected NG911 platform built to keep your center ready, no matter what challenges come next.
Clear Communication Across Any Language
Emergencies can’t wait for translation. With built-in text translation and transcription for 135+ languages, telecommunicators can connect with every caller instantly – no delays, no third-party services.
Uninterrupted Access to 911
Even during cyberattacks, natural disasters, or network failures, cloud-based backups keep your center online and your community connected to emergency services.
Faster, More Informed Decisions
Integrated tools give call takers instant access to voice, text, video, and location data in one place so they can act quickly, prioritize effectively, and coordinate with dispatch without missing a beat.
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